These General Terms provided on this website shall provide the basis of your contract with Triskel Travel, a trade name of HarissonCoopers BV, Verwerijstraat 28, 4331 TC Middelburg, the Netherlands. COC: 17147719, VAT: NL8118.40.074.B.01, IBAN: NL89RABO 0154738964, BIC: RABONL2U.
In these General Terms, unless the context otherwise requires, the following expressions have the following meanings:
The headings used in these General Terms are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions.
Words imparting the singular shall include the plural and vice versa and references to any gender shall include the other gender. A contract exists upon receipt of the booking (deposit) by us.
Bookings can be made via our website or affiliated travel agents.
The person(s) booking must be at least 18 years old at the time of booking.
Prices are according margin VAT ruling Dutch Tax Authorities for travel agencies. The payments can be made via Credit/Debit MasterCard/ Visa or wire transfer. Your selected travel arrangements are not confirmed until you have paid the deposit.
Triskel Travel does not store, nor does it have access to, your credit card information, bank account numbers, or other account data sent to those processing services.
We will be entitled to assume you wish to cancel your booking If all payments due are not received in full and on time.
Cancellation charges may be applicable – see Cancellations.
All cruises have listed time schedules. Due to the nature of sailing the captain reserves the right to change course from any particular itinerary for any reason especially where it is deemed necessary in the interests of health and safety of our passengers.
A binding contract between Triskel Travel and yourself will come into effect upon us sending out our confirmation email to the person(s) responsible for making the booking. Dutch Law will apply to the contract and it is agreed that any claim or dispute in the contract must be dealt with by the Courts of the Netherlands. Changes made to Booking Conditions or General Terms on our website will only be valid if agreed by us.
We reserve the right to make changes and correct advertised pricing errors at any time before your booking is confirmed. It is your responsibility to notify us in writing of any changes to confirmed bookings as soon as possible. We will not charge any admin fees for name changes, but we will have to pass on any costs incurred by ourselves or imposed by any of our suppliers for any changes by you to confirmed bookings if we are able to accommodate the change.
The person(s) responsible for making the booking must notify us in writing immediately regarding cancellations and will only be effective when received by us prior to the departure date. Cancellation charges will be determined by the date we receive the cancellation notice in writing, please follow up to check if the notice has not been received and acknowledged by us. If a reservation has to be cancelled, customers will be charged a fee depending on how far from the departure date the cancellation takes place.
Although we strive to avoid cancellations, sometimes they are unavoidable and we must reserve the right to do so. We will notify you of any cancellations as soon as possible before departure and you will have the choice to:
Unfortunately we will not be liable for failure to perform its obligations stated in the General Terms or pay any compensation if such failure is as a result of “force majeure”. For the purpose of these General Terms, “force majeure” will be deemed to mean any event we as the supplier of the service could not avoid or foresee, such as nuclear disasters, civil strife, terrorist activity, industrial dispute, fire, flood, earthquake, storm, hurricane or other similar natural disasters out of our control.
Triskel Travel will fulfill its contractual obligations with you using reasonable skill and care. Unless we breach the booking contract, this expeditions is at the customer’s own risk. You will be responsible for all claims, liabilities, damages, costs and expenses suffered or incurred as a result of your breach or default in the discharge of your obligations.
Triskel Travel will not be liable to you in any way for any damages, loss, expense, injury, illness or death if your claim resulted from:
Our maximum liability for any successful claim will not exceed the price of your holiday, less any insurance claim.
We hold valid public liability insurance.
We will always aim to provide you with the best tour possible, but if a problem occurs you must report it to us as soon as possible or to the skipper who will try to resolve it on the spot. Failure to adhere to the above will have been deprived us of the opportunity to investigate and rectify your complaint whilst you were on your trip and may result in your claim for compensation being lost.
Please note we use real people on real sailing holidays for any images we may have on our brochures, advertising materials, promotional materials and general publicity. If a photographer or another employee is taking photographs or video and you have an objection to these being used by us in this manner please make your objection known at the time.
A responsible level of behaviour and consideration is expected whilst you are on board our yacht and you must comply with the yacht rules and regulations. You will be liable for any damage or loss caused by you or by persons in your party whilst on board. If you are deemed to be in our reasonable opinion behaving in a manner which is likely to cause danger or distress to any third party or property, we are entitled to terminate our agreement with you involved without notice or refund. We also have the right to remove you from the vessel and have no further responsibilities towards you.
It is a fundamental requirement that everyone using our services has a personal travel insurance policy. It is your responsibility to buy personal travel insurance. It should cover adventurous activities such as sailing. By booking, you agree that all members of your party will have comprehensive travel insurance for the duration of your trip.
It is your responsibility to consult with your physician to ensure you are physically fit and able to undertake a sailing holiday with us. You must inform us prior to departure if you or any members of your party suffer from any medical condition which could affect your holiday. You must keep any medication you may require with you at all times. You must also advise us in writing of any special requests at the time of making your booking and we will endeavour to meet those where we can. You must not sail if you are under the influence of alcohol or drugs.
It is your responsibility to make sure that you have have the correct travel documents. Regarding flights, we are not liable for any incidence which may occur that can interfere with your booking with us and will not refund monies for any missed/canceled flights. Any arrangements or compensation in the event of a delay or cancellation will be at the sole discretion of the airline you booked with or your personal travel insurer.
Use of this website is subject to the following terms: This website contains material owned by or licensed to us. You may not reproduce and distribute this material for any purpose other than intended.
Neither we nor any third parties provide any guarantee as to the accuracy, or timeliness of the material found on this website.
All information is subject to change without notice. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. This website may also include links to other websites. These links are provided for your convenience to and they do not signify that we endorse the website(s). We have no responsibility for the content / actions or privacy policies of the linked website(s).
We shall not be liable for use of any information on this website or any damages caused by any error, delay, computer virus, inaccuracy, unauthorized access to alteration of, or use relating to this site or any other site.
Information and/or prices displayed on this website are subject to change without prior notice. You must check at the time of booking your travel arrangement the accuracy of information and pricing as regrettably errors sometimes do occur. All bookings and purchases are subject to availability and confirmation by Triskel Travel.
When you book with us you agree that we may disclose information to third party providers (eg. insurers, agents, medical staff) which may be considered “sensitive personal data” under the Data Protection Act 1998. We will act in your best interest and with your consent when dealing with such information (eg. religion / medical condition).
You have the right to request in writing a copy of all information held by us about you and also to amend any errors or update information we hold about you.
We may occasionally send you direct marketing material with details of offers, services and promotions. You have the opportunity to advise us that you do not wish to receive such material. We will ensure that all reasonable security steps are taken to protect your information. We reserve the right to amend these terms and conditions without prior notice by posting the new terms and conditions on this website. Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Netherlands.
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